Pre Shift Playbook
How to align the floor in 7 minutes without speeches or motivation theatre. Most pre-shifts fail for one reason: They try to motivate instead of align. Too long. Too vague. Too safe. By the time service starts, nothing has changed. This playbook exists to fix that.
About this Playbook
Most pre-shifts fail for one reason: They try to motivate instead of align. Too long. Too vague. Too safe. By the time service starts, nothing has changed. This playbook exists to fix that.
What this playbook does
This is a repeatable pre-shift system designed for real service pressure.
It shows you how to:
Run a pre-shift in under 7 minutes
Get the whole team focused on one outcome
Reduce mid-service corrections and noise
Create clarity without sounding like a speech
Turn pre-shift into a tool, not a ritual
No inspiration. No theory. Just execution.
What’s inside
The 7-minute pre-shift framework (minute by minute)
A one-page pre-shift template you can reuse every service
How to choose one focus that actually moves the room
Real examples from busy services (what works, what doesn’t)
The most common pre-shift mistakes — and how to kill them
Who this is for
Supervisors running the floor
Managers short on time and patience
Operators who need results, not energy
Who this is not for
People who like long speeches
Teams that don’t run service
Anyone looking for “motivation”
Format
PDF · 36 pages
Built to be read in one sitting. Used every service.
Pre-shift isn’t about hype.
It’s about control.
This playbook shows you how to get it.
DISCOVER MORE
