Ezequiel Marquez

Ezequiel Marquez

Ezequiel Marquez

Hospitality Operator

Hospitality Operator

Speed Is a Revenue Tool

What we’re fixing tonight: slow drink delivery that quietly caps spend.

how to train restaurant staff on wine, restaurant wine training, wine training hospitality staff

When drinks take too long, guests don’t order less because they’re unhappy.
They order less because the rhythm is broken.

Slow first drinks =

  • fewer second rounds

  • fewer cocktails

  • earlier tap-out

This isn’t a bar problem.
It’s a floor decision problem.

So this is what you coach in pre-shift:

Not every drink deserves theatre.

Some drinks exist to:

  • start momentum

  • anchor the check

  • buy time for the bar

Teach your team to separate:

  • fast drinks (highball, house cocktails, BTG wine)

  • show drinks (complex builds, stirred classics, signatures)

First round should bias toward speed.

Language to give them:

“If you want something quick and refreshing, I’d start with the X — it comes straight out.”

Why this matters:

  • Faster first round → faster second round

  • Bar stays ahead instead of catching up

  • Guests stay in buying mode

What to watch on the floor tonight:

  • Time from order to first sip

  • What’s being sold when the bar is under pressure

  • Who is adjusting recommendations mid-service

Send this into pre-shift.
Correct it in the moment.
Debrief what slowed you down.

Speed isn’t rushing.
It’s control.

Contact

Ifservicefeelsinconsistent,itusuallystartsbeforetheshift.

If you’re trying to work out whether our Playbooks are a good fit for your venue or team, reach out. We can help you get clarity on your standards, your wine program, and what’s actually happening on your floor — without pressure, and without a sales pitch. Just an honest conversation.

Contact

Ifservicefeelsinconsistent,itusuallystartsbeforetheshift.

If you’re trying to work out whether our Playbooks are a good fit for your venue or team, reach out. We can help you get clarity on your standards, your wine program, and what’s actually happening on your floor — without pressure, and without a sales pitch. Just an honest conversation.

© 2026 The Glass Pour. All rights reserved.

© 2026 The Glass Pour. All rights reserved.

© 2026 The Glass Pour. All rights reserved.